Dental Provider FAQ

Answers to commonly asked questions about dental network participation.

This image is a collage of different people.    The upper left is a mother and toddler having fun, watching cartoons on a phone.  The upper right is a mother with cancer, hugging her daughter in bathroom and making faces.  The bottom is a happy girl with her mother, giving a high five to a dentist after a medical exam at dentist's office.

Who is my dental network manager?

Our dental network managers are available to answer your questions and support you and your staff. Each state has a designated dental network manager. You can find your dental network manager on our provider website at the Contact us page.

How can I verify my patients’ benefits and eligibility?

You can find patient information and process claims reimbursement quickly and easily through Availity Essentials or MyDentalCoverageLearn more and register.

How do I register for Availity Essentials?

  • Visit Availity Essentials
  • On the Availity Essentials portal, select "Availity Registration"
  • Select the option for a health care provider
  • Follow the prompts and create an account

For technical support, please call 1-800-282-4548.

Where can I find a reimbursement schedule?

Reimbursement schedules and pricing tools are available at our online portal, Availity Essentials.

Who do I contact if I need 1099 form assistance?

If you need assistance with your 1099, please call 1-866-445-5148 toll-free. You’ll be connected to an automated answering system that can answer all commonly asked questions 24/7. You can also speak with a live representative during business hours if you need additional assistance.

What if I still need help?

You can find the number of a representative who can help you on our Contact us page.